Common Questions
What bookkeeping software do you support?
Oakline Books works primarily with QuickBooks Online and Xero, two widely used cloud-based accounting platforms for small businesses. If you already use accounting software, we can discuss your current setup during the initial consultation.
Do I need to use QuickBooks Online or Xero?
Not necessarily. If you already use accounting software, we can discuss your current setup and determine whether it is suitable for the services you need.
How often will my books be updated?
The frequency depends on your business activity and the package you choose. Monthly bookkeeping is available for businesses with lower transaction volumes, while more frequent support can be discussed for businesses with higher activity.
Can you handle my accounts receivable?
Yes. Depending on your package, services can include customer invoicing, payment application, customer statements, AR reconciliation, aging reports and follow-up on outstanding balances.
Do you provide bank and credit card reconciliations?
Yes. Bank and credit card reconciliations are part of our bookkeeping services and help identify missing transactions, errors and unreconciled items.
Do you provide month-end and quarter-end support?
Yes. Support can include reconciliations, AR/AP review, account review, adjusting entries where appropriate and preparation of financial reports.
Do you offer cleanup and catch-up bookkeeping?
Yes. We can help bring disorganized or overdue books up to date, including account reconciliations, AR/AP cleanup, unapplied payments and other bookkeeping corrections. Cleanup and catch-up work is quoted separately based on the condition and volume of the records.
Do you provide monthly financial reports?
Yes. Depending on your package, reporting can include a Profit & Loss statement, Balance Sheet, AR/AP aging and other useful financial information.
Can you help me understand my financial reports?
Yes. Our goal is not simply to maintain your books, but to provide clear financial information that helps you understand how your business is performing.
Do you provide GST/HST support?
Yes. We can help with GST/HST bookkeeping, reconciliations and preparation of information needed for your GST/HST return. Filing arrangements can be discussed based on your specific situation.
Do you provide tax preparation?
Oakline Books can help organize financial information and prepare bookkeeping records and tax-related working papers for your business or tax professional. Any tax filing services offered will depend on the nature of the work and applicable requirements.
Do you offer payroll services?
Payroll is not currently part of our standard services. We can maintain the related accounting records and coordinate the bookkeeping entries with your payroll provider.
Can you work with my existing accountant or tax professional?
Yes. Oakline Books can provide bookkeeping and accounting support while you continue working with your existing accountant or tax professional.
Do you work remotely?
Yes. Oakline Books provides remote bookkeeping and accounting support, allowing you to work with us without needing on-site bookkeeping services.
How does your pricing work?
Our monthly packages start at $350, $550 and $850 per month. Final pricing depends on factors such as transaction volume, accounting complexity, AR/AP requirements and the level of support needed.
Do I have to choose a package before getting started?
No. The packages provide a starting point, but every business is different. We can discuss your needs first and determine the appropriate level of support.
Can I change my package later?
Yes. As your business grows or your bookkeeping needs change, your level of support can be adjusted to better match your requirements.
What if I only need help with one specific area?
That's okay. You do not necessarily need a full bookkeeping package. If you need help with a specific area such as AR, AP, reconciliations or cleanup, we can discuss your requirements and provide an appropriate solution.
What happens during the initial consultation?
The 20-minute consultation is an opportunity to discuss your business, your current bookkeeping situation and the type of support you need. We can then discuss the appropriate services and next steps.
What information should I provide before the consultation?
It is helpful to know what accounting software you use, approximately how active your business is, what bookkeeping tasks you currently handle yourself and where you need the most support. You do not need to have everything prepared before the consultation.
How do I get started?
You can choose whichever option is more convenient for you: schedule a 20-minute consultation or send an email enquiry. There is no obligation to purchase a package before discussing your needs.